Refund and Returns Policy

At Qadri Lights, we strive to ensure that our customers are satisfied with their purchases. Please take a moment to read our Refund and Returns Policy for clarity regarding the terms and conditions surrounding your orders.

1. Refund Policy

We understand that sometimes things don’t go as planned, but unfortunately, we do not offer refunds under any circumstances once the product has been sold.

Once an order has been placed and processed, it is final.

• No Refunds: Once you purchase a product from us, the sale is considered final, and we do not offer any refunds.
• Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us immediately for assistance. We will work with you to resolve the issue promptly, which may involve a replacement or other suitable solution.

Please ensure you review the details of your order carefully before confirming your purchase.

2. Returns Policy

We do not accept returns on any products sold through our website. We encourage you to make sure the product details and specifications meet your needs before purchasing.

Important:

• No Returns: Once your order is confirmed and dispatched, it cannot be returned.
• Exchanges: We do not offer exchanges for any products purchased.
• Damaged or Incorrect Products: If you receive a product that is damaged or not what you ordered, please contact us immediately within 3 days for assistance.

3. Shipping & Delivery

Processing Time:

• All orders are processed and shipped within 5-10 business days.

Delivery Time:

• Delivery times depend on your location. Once your order has been shipped, we will provide you with a tracking number so you can monitor your order’s journey.

4. How to Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, or if you received a damaged or defective product, please feel free to reach out to us:

Email: info@qadrilights.com
Phone: +91 9224257756

We are here to assist you and ensure your experience with Qadri Lights is a positive one!

By purchasing from Qadri Lights, you agree to our Refund and Returns Policy. If you need further assistance, please don’t hesitate to get in touch with us.